Effective Date: 30/07/2025
Welcome to Serenité Skin Care. By accessing or using our website www.sereniteskincare.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.
1. Genera
- This website is operated by Serenité Skin Care, a brand offering handcrafted organic skincare products.
- By using this site, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or guardian.
2. Product Information
- All products are handmade and may vary slightly in color, shape, or texture.
- We make every effort to display product images and descriptions accurately, but cannot guarantee your screen’s representation.
3. Pricing & Payment
- All prices listed are in INR and inclusive of applicable taxes (unless stated otherwise).
- We reserve the right to change prices at any time without prior notice.
- Payments are processed through secure payment gateways. We do not store your card/payment details.
4. Orders & Shipping
- Orders are confirmed only after full payment is received.
- Shipping timelines are 2–7 working days depending on your location. Delays due to external courier partners are not our responsibility.
- Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses.
5. Cancellations & Refunds
- Please refer to our Refund Policy for complete details.
- Once an order is processed or shipped, cancellations may not be possible.
6. Intellectual Property
- All content on this website (text, images, graphics, logos, etc.) is the property of Serenité Skin Care and is protected under applicable copyright laws.
- Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
- Our products are for external use only. Users are advised to do a patch test before full use.
- Serenité Skin Care shall not be held liable for any allergic reactions, damages, or misuse of the products.
8. Governing Law
- These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City, e.g., Aligarh or Delhi].
9. Changes to Terms
- We may update these Terms & Conditions at any time without prior notice. Please check this page regularly.
10. Contact Us
If you have any questions about these terms, please reach out to us at:
📩 Email: contact@sereniteskincare.com
🌐 Contact Us Page
